Privacy Policy

This Privacy Policy explains how THE CONCIERGE MALLORCA (NIE: Y3517789E), located in 07181 Calvià, Balearic Islands, Spain, collects, uses, and protects your personal data when you use our website: www.theconcierge-mallorca.com (hereinafter, „the Website“).

By accessing or using this Website, you agree to the practices described in this Privacy Policy.

1. Data Controller

Identity: THE CONCIERGE MALLORCA
NIE: Y3517789E
Address: 07181 Calvià, Balearic Islands, Spain
Email: [info@theconcierge-mallorca.com]

2. Data We Collect

We may collect the following types of personal data:

• Identification data (e.g. name, surname)

• Contact data (e.g. email address, phone number)

• Browsing data (e.g. IP address, browser type, pages visited)

• Any other data voluntarily provided through contact forms, email, or other communication channels.

3. Purpose of Data Processing

Your personal data may be used for the following purposes:

• Responding to inquiries or service requests

• Managing reservations or service contracts

• Sending updates or information related to our services (only with your consent)

• Improving the user experience and website functionality

• Complying with legal obligations

4. Legal Basis for Processing

The legal bases for processing your data include:

• Your consent (Article 6.1.a GDPR)

• Performance of a contract or pre-contractual measures (Article 6.1.b GDPR)

• Compliance with legal obligations (Article 6.1.c GDPR)

• Legitimate interest (Article 6.1.f GDPR)

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, and to comply with legal obligations.

6. Data Sharing

Your data will not be shared with third parties unless required by law, or necessary to fulfill your requests (e.g. collaborating partners or service providers under data processing agreements).

7. Your Rights

You have the right to:

• Access your data

• Rectify inaccurate data

• Request deletion („right to be forgotten“)

• Object to processing

• Request data portability

• Withdraw consent at any time

To exercise these rights, contact us at: [info@theconcierge-mallorca.com]

8. Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data.

9. Cookies

This website may use cookies. Please refer to our [Cookie Policy] for more information on the use of cookies and how to manage them.

10. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be published on this page with the updated date.